Case Study · Toasty

The Adaptive Smart Home Companion

A supportive IoT companion that helps adults overcome executive dysfunction at home.

Toasty is an emotionally intelligent smart home companion designed to help adults with executive dysfunction start and complete daily tasks. By adapting its tone, pacing, and guidance to a user’s emotional state and energy levels, Toasty reduces overwhelm and brings clarity to moments when the “first step” feels impossible.

Value Proposition: Toasty turns overwhelming tasks into approachable moments through adaptive emotional support and smart home integration.

Toasty character illustration - a friendly animated fire

Motivation

Why this problem matters

Adults with executive dysfunction often struggle most with getting started, not with the tasks themselves. Our formative work revealed that fatigue, unclear starting points, decision overload, and emotional overwhelm are the most persistent barriers. Everyday tasks like cooking, dishes, and laundry become disproportionately difficult because users lack energy, structure, and social presence.

Across our research, participants repeatedly described a gap between intention and action. They could see the mess in the kitchen, or the pile of laundry—but lacked the energy or clarity to begin. When energy was low, even small tasks felt cognitively heavy.

Traditional productivity tools assume consistent focus and stable energy. Our participants’ realities were different: time blindness, fluctuating capacity, and emotional drag made “just use a to-do list” unrealistic. They needed tools that could sit with them in these moments, not judge them for struggling.

Target Audience

Capable and motivated, but struggling with initiation.

Who we designed for

Our audience is adults who experience executive dysfunction—people who are capable and motivated, but who routinely struggle with task initiation, planning, and energy regulation. These challenges appeared across our survey participants regardless of diagnosis.

Meet Gina (Persona)

Gina is a 28-year-old PhD student. When she gets home, exhaustion sets in. She sees the dishes, the reminders—and still can’t start. Her thoughts spiral, tasks stack, and decision-making becomes overwhelming. She’s most successful when she feels a gentle sense of social presence.

User Personas highlighting needs and pain points
Our primary personas representing the spectrum of executive dysfunction needs.
Empathy Map showing what our users say, think, do, and feel
Empathy Map
Journey Map tracking the emotional highs and lows of daily tasks
User Journey Map

Key Insights

Initiation is the barrier

Users freeze when the first step isn’t clear.

Energy varies

92% cited energy depletion as the biggest obstacle.

Social presence helps

Gentle acknowledgment increased follow-through.

Tone matters

Supportive tone felt motivating; pushy tone felt intrusive.

Formative Studies

A five-step research process to uncover the real needs.

1

Contextual Inquiry

Social presence matters. Even light social presence increased follow-through.

2

Diary Study

Initiation is harder than completion. Started tasks were easier to finish.

3

User Interviews

Fatigue is the quiet saboteur. It's not about lack of motivation.

4

Survey (n=52)

Cooking (92.3%) and cleaning (74.4%) are the top struggle areas.

5

User Enactments

Tone makes or breaks the experience. Adaptive personality is key.

Meet Toasty

Your Adaptive Home Companion

Toasty combines emotional intelligence, adaptive prompting, and smart home integration to support adults with executive dysfunction across the hardest moments of the day.

Adaptive Persona

Adjusts voice, tone, and pacing to match your energy.

Expressive Fireplace Hub

Provides warm ambience, clear starting points, and comforting feedback.

Dockable Wearable

Lightweight portable support that travels with you.

Smart Home Integration

Timers, lights, and environmental cues bridge the gap.

Early sketches of Toasty's design
Early sketches of the Toasty character.
Prototype sketches and ideation
Ideation and prototyping process.

Reflections & Future Work

Lessons learned and the path forward.

Designing and demoing Toasty over the past several months led to a variety of lessons learned, tough decisions, and ideas for the future.

Insights

  • Holograms are impressive: Toasty’s hologram effect received excited reactions and helped make the product feel more lived-in and alive.
  • Personality was key: Creating an adaptable and realistic voice and face was critical to “selling” the demo.
  • Portability matters: It was important that Toasty’s fireplace dock could be moved to different counters or shelves.

Limitations

  • Toasty is delicate: We were limited in terms of how large we could make Toasty due to lighting conditions.
  • Limited wearable design: We used an Apple Watch as a stand-in. More time would allow for custom screen experiments.
  • Interaction methods: Currently voice-based. Adding buttons would increase usability.

Next Steps

  • Building the wearable: Visualize timers and other reminders on the wrist.
  • Building an app: Designing an interface for control without causing distraction.
  • Complex scripts: Developing varied scripts for areas outside the kitchen to prove versatility.

Accessibility

Toasty currently relies on voice and visuals. Future inclusivity goals include:

  • Modify Input: Support slower speech, stuttering, or sign language cues.
  • Alternative Output: Captions on dock/wearable, text commands via AAC devices.
  • Enhanced Cues: Explicit speech/sound/vibration if visual cues are effectively invisible.

Milestone Documentation

THE CREATORS

Meet Team Peapod

We are PEEA Pod. Four students passionate about using technology to make daily life more accessible.

P

Patrick

Project Manager

Kept the team blazing forward. Coordinated team efforts, kept deliverables on track, and supported the team through each phase of development.

E

Emmaline

Front-End Engineer

The fuel for presentations. Built the Toasty website and underlying presentation framework, managed digital assets, and performed in live demonstrations to showcase Toasty’s behavior in context.

E

Erin

Creative Prototyper & Animation Designer

Made a hearth a home. Designed Toasty’s expressive animations and 3D-printed components to bring Toasty’s form and personality to life.

A

Ashita

Technical Architect

The logic behind the spark. Bridged product goals with feasible system behavior, shaping Toasty’s wearable–hub relationship and the system’s technical direction.

Illustration of Team Peapod

Why "Peapod"?

Our team name comes from our initials: Patrick, Emmaline, Erin, and Ashita. It's P-E-E-A... like Peas in a Pod! We stick together to solve tough problems.